Question 1

What do I need for a successful website migration?

Accepted Answer

Before we can move your site, you’ll need to prepare the following items from our website migration checklist:

A working link to your current provider’s admin area, such as a login screen or a wp-admin link.
Your login details – the username and password. For WordPress websites, make sure the username is an admin user.
Enough disk space at your previous hosting provider to support the migration. You can find this info on your control panel.

Note that our dedicated migration team can also migrate a multisite WordPress website. For more information on additional requirements and steps, refer to this tutorial.

If you want to migrate your website manually, download:

Website files. While the process may vary depending on your current hosting provider, generating website backups is fairly similar.
Database. Refer to our guide on how to export your database with phpmyadmin for more assistance.

Make sure you upload both the website files and the database to our platform when manually migrating, or your website won’t work.

Once done, continue your manual migration by making sure your domain name points to Hostinger. Otherwise, users won’t be able to access your website.

Question 2

Is it possible to migrate emails and domains to Hostinger?

Accepted Answer

Yes. We recommend migrating your emails and domains to Hostinger, as it will be more convenient to manage everything from one place.

If you have full ownership of your domain and it has been active for 60 days or more, follow our guide on migrating your domain to Hostinger. Once done, start migrating your email service.

Question 3

When do I point my domain name to Hostinger?

Accepted Answer

You can point your domain name to Hostinger after completing the website migration. We’ll send you an email as soon as the transfer is successful.

Question 4

What types of websites cannot be migrated to Hostinger?

Accepted Answer

If you build websites using any website builder, you won’t be able to migrate them to Hostinger. This is because they are closed-code platforms. Examples of such website builders include Wix, Squarespace, Shopify, and others.

In this case, consider starting your website from scratch with Hostinger Website Builder. Use AI to quickly build your site in a few clicks and copy the content from your old website.

Question 5

How many websites can I move?

Accepted Answer

Once you’ve chosen the Hostinger plan that suits your needs, you can migrate as many websites as part of that plan for free. Whether it’s one or a hundred, we’ve got you covered.

Keep in mind that for multiple migrations, you’ll have to make a separate request for each website.

Question 6

How long does it take to move a website to Hostinger?

Accepted Answer

A website migration process mainly depends on the type and platform it is built on. To illustrate, a simple, automatic WordPress website migration is typically done in less than two hours. Meanwhile, it usually takes more than 20 hours for cPanel-based websites that are built with other open-source CMS. This CMS can be Laravel, PrestaShop, or any other – we can still migrate them.

Question 7

Do I need to inform my current hosting provider about the migration?

Accepted Answer

Usually, you don’t have to inform your current hosting provider. However, make sure not to cancel your hosting service before the migration is fully completed.

Question 8

Will my website be reachable during the migration process?

Accepted Answer

Yes, your website will work smoothly during the migration process – you won’t lose any visitors or sales. However, you might experience some downtime after the migration during the DNS propagation period.

Question 9

Webサイトの移行を成功させるために準備すべきことは何ですか？

Accepted Answer

Before we can move your site, you’ll need to prepare the following items from our website migration checklist:

Source domain – the domain name of the website you want to migrate.
Login URL – the URL to access your current hosting account or website admin panel.
Admin username and password – the credentials to log in to your current hosting account or website admin panel.
Disk space – you should have enough disk space at your previous hosting provider to support the migration. You can find this info on your control panel.

Note that our dedicated migration team can also migrate a multisite WordPress website. For more information on additional requirements and steps, refer to the WordPress multisite guide.

If you want to migrate your website manually, download:

Make sure you upload both the website files and the database to our platform when manually migrating, or your website won’t work.

Once done, continue your manual migration by making sure your domain name points to Hostinger. Otherwise, users won’t be able to access your website.

Question 10

Do you support other content management systems (CMSs) besides WordPress?

Accepted Answer

Yes, our services support a variety of CMS platforms besides WordPress, including Joomla, Backdrop CMS, ClassicPress, CMS Made Simple, Composr CMS, Concrete CMS, Drupal, GRAV, MODx, and PHP-Fusion.

We also support various programming languages and frameworks like HTML, CSS, PHP, JavaScript, Laravel, and more.

Free Website Migration Services

Migrate your website in 3 simple steps

Choose your hosting plan

Fill in our migration request form

Submit your request

Let experts take care of your website migration

Speedy transfers

Keep your websites, emails, or domains

Pick the perfect plan for your needs

Join the 2 million+ websites who benefit from working with us

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Website migration FAQs